Instructions on how to import post-processor to database 1. Start by running GENER. 2. Click on "DB Manager". 3. A new window should open with a list of your database(s) if any. Otherwise, the default database is shown. Right click the desired database and click “Import...”. 4. You will be prompted to select the file you wish [...]
To create a support ticket: 1. Access your ICAM Customer Portal: https://customerportal.icam.com/readydesk/customer/rdlogin.aspx 2. Enter your Customer ID below. If this is your first time accessing the portal, select Forget your password? An email will be sent to allow you to change your default password. 3. To create a new ticket, select Submit New Ticket 4. Fill [...]
To update your ICAM Support Portal Account information: 1. Log in to your ICAM Customer Portal using the login information given in your delivery email: https://customerportal.icam.com/readydesk/customer/rdlogin.aspx 2. Once logged in, select Account. 3. Modify desired fields and select Submit to update account information.
To get your ICAM ID:In order to run ICAM software, you require icam license keyfile. Please follow the procedure to get an icamid.Please download ICAMID (icamid.exe) from ICAM’s WebFTP link http://webftp.icam.com/icamid.exe. Next, run this executable file on the computer (where the floating license server will be located) Click the 'Generate ICAM System ID Data' to generate your [...]
